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Internet Marketing
Central > FAQ
The following questions include those most asked
of us by people new to the web site development and marketing
process. If your particular question is not addressed below, please
use our contact form.
Site Development
Search Engine Optimization & Internet Marketing
Site Maintenance
Where do I start?
The first and most important step is to assess your Internet
objectives. By knowing where you want to go and what you want to
accomplish, you will get the most out your Internet marketing
dollars. The best place to start is with a little research. Search
on Yahoo! or
Google for web sites within your industry and for your
competitor's sites. By doing so, you can get great ideas and develop
a better understanding of the market and your competition within it.
For a detailed description of the process, see our
Step-by-Step
Guide to Getting Your Business on the Internet.
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What are the steps of the development process?
The basic steps in the site development or renovation process are:
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Establish password-protected project work space (the necessary
login information will be sent to you and a link to your project's
start page will be added to the Client Login page of this site).
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Evaluate and define design and site goals to dictate direction of
the subsequent design work.
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Post design drafts and revisions along with any development
updates to this project work area until site design is established.
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Sign Design Sign-Off Agreement.
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Build working version of new site within the protected project
space.
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Integrate content into new site and review for quality and
completeness.
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Transfer site files to domain name when complete.
Client will be notified via email whenever changes have been made to
the project work space that require review and feedback.
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How do I deliver the content for my web site to denning e-solutions?
All content for your web site, unless otherwise agreed to in
writing, must be delivered to denning e-solutions in an electronic
format.
Specifically:
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Copy/text to be included in the content areas of your site can be
sent as either Word *.doc files or simple text files *.txt (created
using a text editor like Notepad in Windows).
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Graphics files can be sent as GIF, JPEG, TIFF, or BMP files. If your
graphics are in another file type, please email us for direction. We
may be able to use what you have or walk you through converting the
file to another type.
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Send files via email to:
alli@denningesolutions.com -
please see
note below.
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NOTE: Please do not send any email attachments that total (all files
together, not individual files) more than 3 MB per message. If your
graphics files are larger than that, you can reduce the size (we
will not likely need that size for the Internet) or you can burn
them onto a CD and mail them to: 3324 Eaton Road, Birmingham, AL
35223.
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What are the payment policies of denning e-solutions, LLC?
Unless otherwise agreed to, our payment structure includes a 50% up
front deposit required in order to begin work on the site with the
balance due prior to posting the new site files to the client's
domain name.
In the event that the site development process extends past 120 days
due to lack of content delivery or feedback regarding the site
design by the client, the balance of the development fee is due at
that point unless we both agree to different terms. >
see also,
development timing
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Why is there extra space on the right or on both the right and left
of my site? Can I use that extra space for additional content?
If you see extra space to the right or on both the right and left of
your site design, then your monitor settings are larger than the
site width. Some users will see no extra space; it is entirely
determined by the monitor resolution settings of the user. We design
most sites at a fixed width to accommodate resolution settings of
1024x768 and higher; this is the accepted standard and will present
your site in the best way for the vast majority of Internet users
(see data below).
As of January 2011, the display resolution usage statistics
are as follows:
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1. Higher than 1024
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2. 1024 x 768
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3. 800 x 600
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4. 640 x 480
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5. Other
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85.1%
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13.8%
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0.6%
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0%
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0.5%
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Statistics provided by
W3Schools
The other alternative is to build the site with tables set at 100%.
In doing so, the width of the design would fill the user's screen
width, regardless of their settings. However, the downside to this
method is that you lose precise control over the placement of the
page's design and content elements. They are stretched or condensed
depending on the user. This can render an otherwise well-designed
site strange-looking. The applicability of this method depends
entirely on the site itself and whether the design, content and
layout lend themselves to this treatment.
If you need to scroll left and right to view your site, your monitor
settings are likely still set to the 800 pixel width. On a Windows
computer, simply go to Control Panel > Appearance and Themes >
Change the Screen Resolution. From there, change your setting from
800 to 1024.
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How much will it cost?
Well, that depends. Isn't that a helpful answer? Really, there are
both fixed costs and variable costs associated with getting your
business on the web.
Fixed costs include:
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Registration and license fee for your
domain name: $70.00 license
fee for the first two years, renewable annually thereafter for
$35.00. However, registrars now offer multiple year discounts so
that those fees can be significantly reduced by signing on for a
longer initial term. See
www.netsol.com for current pricing
examples.
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Internet connection: Offered by many providers, high speed
connections, whether DSL or cable internet, are available bundled
with your other services and can run as low as $24.95 per month.
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Web Site Hosting: We are happy to recommend a hosting company that
fits your needs. The cost for site hosting is generally between
$2.00 and $25.00 per month, depending on the vendor and services
required. We have an affiliate relationship for hosting services
with webhero.com.
Variable costs include:
The design and development of the web site is variable depending on
the size, technological complexity, and level of custom graphics
involved. For reference, a small, custom-designed html web site with
10-15 pages will start at about $2,200.
Please contact us for a free consultation and quote for the
development of your web site.
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How will people find my site?
A web site that is launched onto the Internet with no attention to
the marketing of the site is money wasted. People must be able to
easily find your site either by searching for your company name or
by searching for keywords related to your business. The search
engines "crawl" or "spider" web sites and store information about
them in their databases. Therefore, you must ensure that the
information they gather from your site is the most relevant to your
business. This is done, in part, by developing targeted title and
META tags in the code of the web site. Those tags include a
description of the site and a series of keywords and phrases that
people are most likely to use when searching for a site like yours.
Your site must then be submitted to the search engines so that they
know to crawl and record your link. denning e-solutions includes
Internet Marketing Services with every new site that we develop. We
are certified in web positioning/search engine placement by the JER
Group.
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Do the Search Engines Cost Money?
Yes and no. Historically, submitting your site to the major search
engines was free. Increasingly, that is not the case. However, most
search engines still have a free option for submitting your site
(both Yahoo and Google, the two largest search engines, have free
submission options). They will typically make no guarantees about
adding the site to their database nor will they commit to a
timeframe for visiting and adding your site, but they will still
allow you to submit your site for consideration without cost. For
many of the major search engines, this method is still perfectly
acceptable and effective.
At d.e.s. we use a two-pronged approach. First, we optimize the site
for the search engines and submit the site to the free options (the
important ones), as available. We then evaluate the site's
performance and make additional recommendations about the various
paid options (pay-per-click, paid submission, paid inclusion) if
necessary to bring the site's traffic levels in line with the
client's expectations. If you are pursuing a search engine strategy
on your own, we recommend a similar approach. Try to get all you can
through search engine optimization tactics for free and then
supplement those efforts, if need be, with targeted paid options.
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How often should my site be submitted to the search engines?
Because the search engines regularly spider the sites in their
databases and the Internet generally, there is no real reason to
submit and re-submit your site at a determined regular interval.
Instead, it is a good idea to re-submit any pages of your site after
they have undergone a significant change or updating.
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What is a domain name? How do I get one?
A domain name is the address of a web site, e.g.
www.yourcompany.com. One company that administers the licensing of
domain names is Network Solutions. You can check the availability a
name by clicking here. There are many extensions (*.com, *.net,
*.org, etc.) to choose from, but for most companies, you will want
to stay with the *.com extension. The costs related to this process
are discussed above.
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What is web hosting?
Web hosting is essentially the rental of Internet server space on
which to house your web site. The hosting company will place your
site on their server so that it is accessible to all those on the
Internet. See above for cost information.
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How long will it take?
As with the cost, it all depends on the complexity of the site that
you will need. A good gauge for a 5 section, corporate web site
without custom programming is between three and seven weeks. This
timeframe includes the custom graphic design phase, assembly of
needed content, and the construction of the site. After an initial
consultation regarding the specific needs of a client, we give a
more specific estimate of timing.
A simple, one-page site with corporate logo, a description of
services, and contact information can take as little as a week
depending on scheduling.
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Can you guarantee my placement?
No. And, anyone that tells you they can is misleading you. There are
ways to ensure that you will appear on pages for certain keywords
(see PPC for example), but these are paid advertising options. There
is no way to guarantee a particular placement within the
organic
search results of any search engine. What you can do is create a
site that is as appealing as possible to the search engines (read:
easily spiderable), load it with meaningful content, submit it
properly, constantly analyze and refine your site - and cross your
fingers.
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How will I know if my site is placing well?
You can check your site ranking with any number of tools that are
available online, both free and for a fee. We use a program call
WebPosition (follow link to their site to learn more) and highly
recommend it. This program allows you to analyze how your ranks for
a specified set of keyword phrases in a specified group of search
engines; you can define your analysis to be as broad or as narrow as
you feel best fits with your site and its goals.
In our search engine booster program as well as our
monthly site
maintenance programs, we provide a summary report of your site's
performance. The report shows how many upward and downward movements
you had since the last reporting as well as which exact pages within
your site were found (this helps you to further understand which of
your strategies is most effective). We are happy to provide a sample
report, simply contact us.
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What effects my rankings?
Not an easy question to answer. Each search engine has its own
ranking criteria and what may mean great rankings in one search
engine may penalize your site in another. However, there are some
general strategies that will optimize your site for most search
engines. While the below tactics are not all inclusive in terms of
developing the most effective SEO program, they are a very good
starting point in terms of evaluating your site:
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Know what your competitors are doing
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Use your page titles to your advantage
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Use page names with keywords in them, e.g. /internet-marketing.html
- separate the keywords with hyphens so the search engines can read
them
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Include meaningful and well-researched META tags on all important
pages
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Use ALT tags
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Obtain as many quality links to your site from other sites as
possible - ones of questionable quality (such as from Free For All
sites) are worse than nothing
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Make sure that your pages are FULL of good, quality content related
to your product, business, service etc. The search engines love copy
and it will be loaded with relevant keywords
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Have your name, address, and telephone number on the bottom of your
home page
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Include text links (not just links within images) on every page -
without these the search engines won't grab your sub-pages as they
won't follow links within images
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Don't forget the Open Directory Project (www.dmoz.com) - see our
Glossary for more info on the ODP.
You can obtain more information on our SEO services by
clicking
here.
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What are Google Sitelinks?
Some times when you do a search on Google for a phrase, you will
occasionally see among the results a collection of links which will
appear below the result of a website. These are Google Site Links.
For example: if you search for the phrase "birmingham web design" on
Google, you will see in the SERPs:
Title/Link
Birmingham web design and search engine optimization (SEO) by ...
Snippet/Description
Birmingham-based web site design, search engine optimization, and
creative e-solutions for small to mid-sized businesses.
www.denningesolutions.com/ - 22k
NOTE: this is snippet is taken from the meta description tag if one
exists. If there is no meta description tag in the site's code, this
snippet comes from Google-selected text on the page.
Following the snippet and link to the web site comes Site Links.
Using the sample search above as an example, you will see the
following Google site links below the snippet description.
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client login
Site Design Portfolio
Contact Us
Site Development
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about des
Search Engine Optimization & Internet Marketing
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More results from denningesolutions.com ยป
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To which sites does Google assign Site Links and where do the links
come from? The answer to this question is not known, really. But,
the following general rules seem to apply.
The following rules are provided by John Alexander of Search Engine
Workshops.
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Google seems to prefer links near the top of a web page.
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Sitelinks usually only appear for more general search phrases.
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Sitelinks do show up most often on brand related searches.
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You'll notice that they always seem to be first level links on any
website. In other words, any links not included on your homepage
won't be used as Sitelink criteria.
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Unpopular Keywords that are not searched too often don't get
Sitelinks.
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Older Web sites seem to be awarded sitelinks more than newer sites.
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It also seems that your website has to get a certain volume of
clicks for the searched keyword.
(Source: SEO Tip of the Day:
http://www.searchengineworkshops.com/)
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How will I update my web site once completed?
You have two options when it comes to updating your site's content.
First, you can have us do it either on a case-by-case, per hour
basis or with pre-paid (read discounted) blocks of time. Or, second,
you can update your site yourself using any number of inexpensive
software programs. Many of our clients choose the latter option, and
we can build in training time into the upfront proposal if that is
your preference. However, updating your site yourself should not be
tempted unless you, or someone in your office, has experience and a
pretty good understanding and comfort level with the Internet and
computer-related issues (windows-based software programs etc.).
Click here for more information on our maintenance programs.
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How much do updates
cost?
Content updates are done on a per hour basis. We
have recently raised our hourly rate to $100.00. For reference sake,
small text changes to an existing page take only a fraction of an
hour. These types of updates can be without a contract and on an as
needed basis. If your site is in need of more extensive updates, it
more efficient (and economical) to work on a cost per project basis.
You detail the scope of changes you need to make to the site, and we
will give you a flat rate for those changes.
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What are natural or organic listings?
Also called "natural" search results, this is the term given to the
search results that are returned from a search engine's database and
are uninfluenced by whether or not the company paid to be there (as
with "sponsored" results.) Having good organic search results for
your company's name and its targeted keywords is important because
searchers perceive the organic listings as more legitimate.
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